Grievances -

  • Public grievances against services provided by Public Sector Insurance Companies including AICL and IRDA other than on service matters;
  • Periodical meetings of Public Grievances Officers of public sector insurance companies;
  • Functioning of internal public grievances redressal machinery in public sector insurance companies;
  • Functioning of external redressal machinery like Consumer Courts,Ombudsmen, LokAdalats, MACT and Courts etc;
  • Appellate Authority constituted under Section 110H of the Insurance Act 1938. Citizen’s Charter of Non Life Insurance Companies.

Housekeeping -

  • Care taking and maintenance of computers, furniture, photocopiers etc. in Insurance Division.
  • I-card for staff and executives of Insurance Companies.

Insurance Sector Reforms -

  • All matters relating to reforms in insurance sector;
  • Reforms related amendments to Insurance Act, 1938, LIC Act, 1956, GIBNA, 1972, IRDA Act, 1999 and Actuaries Act, 2006;
  • Implementation of Law Commission Reports.

Appointments -

  • Policy issues concerning selection of Chief Executives in the PSU insurance companies including AICL;
  • Appointment on the Boards of public sector non-life companies including AICL;
  • Foreign deputation of Insurance executives; permission for Chief Executives of non-life companies including AICL.

General Insurance:

  • Review of the performance of General Insurance Companies including AICL;
  • Matters relating to Insurance Schemes of Public Sector General Insurance Companies including AICL and audit paras thereon;
  • Computerization of public sector general insurance companies; References relating to Surveyors and Agents of non-life PSICs;
  • Foreign operations of public sector general insurance companies;
  • Reference relating to Re-insurance, Third Party Administrators, Tariff Advisory Committee;
  • Opening/ winding up of branches ;
  • Administration of War Risk (Marine Hull) Reinsurance Schemes, 1976;
  • Reference from RBI on permission for release of foreign exchange for insurance policy abroad;
  • Laying down of Annual reports of General Insurance Companies/ GIC/ AICL;
  • Administration of PP Act in non-life insurance companies and references relating to Estate matters in those companies.

Coordination -

  • Work relating to Budgeting, Tax proposals, Budget Announcements relating to insurance, Annual Report, Economic Survey, India Reference Annual, Economic Editors Conference, PMO/ Cabinet References, CII & FICCI, within Insurance Division, matter related to e-payments in Insurance Companies, computerization of Insurance Companies.

Coordination work relating to the following Committees -

  • Standing Committee on Finance; Committee on Subordinate Legislation;
  • Petitions Committee;
  • Committee on Public Undertaking (COPU).

Others -

  • WTO multi-lateral/ bilateral agreements; Inter-Government agreement between India and any other country.