BO-III
Non-payment of pension for Rank Pay by the Public Sector Banks
CGM,Customer Service Dept, RBI,CEO of IBA,CEOs of all PSB's
English
Disbursement of pending claims of OROP by Pension paying Banks
CGM,Customer Service Dept, RBI,CEO of IBA,CEOs of all PSB's
English
Strengthening of Grievance Redress Mechanism
CMDs/MDs of all PSBs, PSICs,Fls, Chairman of SBI, MDs of All Associate Banks of SBI, CGM, CSD, RBI, Chairman, IBA, IRDA & PFRDA.
English
Aadhaar seeding in Pension Pay Orders-Pension records
All Public Sector Banks
English
Delay in payment of pensionary benefits to the Ex-servicemen
Chief Executive of all pension paying banks,CGM CSD of RBI.
English
Guidlines on Grievance Redress Mechanism and to fix timeline for redressal of grievances
All Chief Executives of all Public Sectors Banks/RBI/Chairman,Indian Banks Association
English
Minutes of the meeting held under the charimanship of Secretary ESW on 26.02.2013
ALL PSBs
English
Steps towards pensioner's welfare and to ameliorate the hardships of pensioners fixation of time line for timely redressal of grievances from pensioners
PSB/RBI/IBA
English
Submission of digital life certificate (DLC) through jeevan pramaan facility
CGM,Customer Service Dept, RBI,CEO,IBA,PSB's
English
Reference from Secretary, Ministry of personnel,Grievances & Pensions on sensitizing employee on timely acknowledgement/disposal of public grievances.
RBI,IRDA,All PSB's
English
